Organizational Citizenship Behavior Checklist (OCB-C) 36-Item
 دو مقیاس 36 و 20 ماده ای ارائه شده است.
 Organizational Citizenship Behavior Checklist (OCB-C) 36-Item
 
 Copyright 2009 Suzy Fox and Paul E Spector‚ All rights reserved
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 How often have you each of the following things on your present job? 
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 Never 
Once or twice 
Once or twice per month 
Once or twice per week 
Every day 
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 1. Picked up meal for others at work 
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 1   2 3   4  5 
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| 
 2. Drove‚ escorted‚ or entertained company guests‚ clients‚ or out-of-town employees. 
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 1   2 3   4   5 
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| 
 3. Took time to advise‚ coach‚ or mentor a co-worker. 
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 1   2 3   4   5 
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| 
 4. Helped co-worker learn new skills or shared job knowledge. 
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 1   2 3   4   5 
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 5. Helped new employees get oriented to the job. 
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 1   2 3   4   5 
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 6. Lent a compassionate ear when someone had a work problem. 
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 1   2 3   4   5 
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 7. Used own vehicle‚ supplies or equipment for employer’s business. 
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 1   2 3   4   5 
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 8. Lent a compassionate ear when someone had a personal problem. 
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 1   2 3   4   5 
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 9. Contributed and/or sent cards/flowers for co-worker birthdays/special occasions. 
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 1   2 3   4   5 
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 10. Changed vacation schedule‚ work days‚ or shifts to accommodate co-worker’s needs. 
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 1   2 3   4   5 
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 11. Offered suggestions to improve how work is done. 
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 1   2 3   4   5 
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| 
 12. Offered suggestions for improving the work environment. 
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 1   2 3   4   5 
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 13. Finished something for co-worker who had to leave early. 
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 1   2 3   4   5 
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 14. Helped a less capable co-worker lift a heavy box or other object. 
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 1   2 3   4   5 
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 15. Came in early or stayed late without pay to complete a project or task. 
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 1   2 3   4   5 
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 16. Helped a co-worker who had too much to do. 
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 1   2 3   4   5 
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 17. Volunteered for extra work assignments. 
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 1   2 3   4   5 
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 18. Took phone messages for absent or busy co-worker. 
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 1   2 3   4   5 
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 19. Tried to recruit a person to work for your employer 
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 1   2 3   4   5 
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 20. Worked weekends or other days off to complete a project or task. 
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 1   2 3   4   5 
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 21. Informed manager of co-worker's excellent performance. 
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 1   2 3   4   5 
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 22. Brought work home to prepare for next day. 
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 1   2 3   4   5 
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 23. Volunteered to attend meetings or work on committees on own time. 
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 1   2 3   4   5 
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 24. Developed extracurricular activities for co-workers (e.g.‚ sport team) 
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 1   2 3   4   5 
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 25. Said good things about your employer in front of others. 
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 1   2 3   4   5 
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 26. Gave up meal and other breaks to complete work. 
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 1   2 3   4   5 
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 27. Brought candy‚ doughnuts‚ snacks‚ or drinks for co-workers. 
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 1   2 3   4   5 
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 28. Organized office celebrations for holidays and co-workers' birthdays‚ retirement‚ etc. 
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 1   2 3   4   5 
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 29. Volunteered to work at after-hours or out-of-town events. 
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 1   2 3   4   5 
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 30. Volunteered to help a co-worker deal with a difficult customer‚ vendor‚ or co-worker. 
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 1   2 3   4   5 
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 31. Gave a written or verbal recommendation for a co-worker. 
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 1   2 3   4   5 
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 32. Went out of the way to give co-worker encouragement or express appreciation. 
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 1   2 3   4   5 
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 33. Decorated‚ straightened up‚ or otherwise beautified common work space. 
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 1   2 3   4   5 
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 34. Spent extra time helping a co-worker prepare/edit/rehearse a presentation or paper. 
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 1   2 3   4   5 
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 35. Assisted a co-worker with device or equipment such as computers‚ copy machines‚ etc. 
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 1   2 3   4   5 
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 36. Defended a co-worker who was being "put-down" or spoken ill of by other co-workers or supervisor. 
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 1   2 3   4   5 
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